How Qaafiya collects, uses, stores, shares, and protects information when you use our website, platform, Shopify application, or services.
Effective Date: 16 May 2026 | Last Updated: 13 August 2026At Qaafiya, we believe that building a clean and trusted dropshipping ecosystem also means treating data responsibly.
This Privacy Policy explains how Qaafiya ("Qaafiya", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use our website, platform, Shopify application, services, or otherwise interact with us.
By using Qaafiya's services, you acknowledge that you have read and understood this Privacy Policy.
Qaafiya is a dropshipping network and technology platform that provides merchants and dropshippers with services related to order management, supplier coordination, fulfillment, shipping, analytics, and other e-commerce operations.
Legal Entity: Qaafiya Private Limited
Registered Address: Unit No. 1224, Tower B, Bhutani Alphathum Project, Sector 90, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201304.
Website: www.qaafiya.com
Privacy Contact: admin@qaafiya.com
For questions regarding this Privacy Policy or your personal information, you may contact us at the email address above.
Depending on how you interact with Qaafiya, we may collect the following categories of information.
When you create or use a Qaafiya account, we may collect:
When you connect an e-commerce store to Qaafiya, we may process information required to fulfill and manage orders, including:
We only access the information reasonably required to provide the services requested by the merchant.
To facilitate delivery and fulfillment, we may process:
This information may be shared with relevant logistics and fulfillment partners where necessary to provide the requested service.
When you use our website, application or platform, we may automatically collect certain technical information, including:
If you install or use the Qaafiya Shopify application, we may receive information from your Shopify store that is necessary to provide our services.
This may include:
Qaafiya does not sell Shopify merchant or customer data.
We use Shopify data only for legitimate business purposes connected to providing and improving Qaafiya's services.
We may use the information we collect to:
We do not use personal information for purposes unrelated to the services without an appropriate legal basis or consent where required.
Qaafiya does not sell personal information.
We may share information with trusted third parties when necessary to provide our services.
These may include:
We may share relevant order and delivery information with courier and logistics partners such as Shadowfax, Shiprocket, or other logistics providers selected to fulfill a shipment.
Where necessary to fulfill an order, relevant information may be shared with the supplier or seller responsible for processing the order.
We may use third-party service providers for:
These providers are permitted to process information only for the purposes for which they have been engaged.
We may disclose information when required by law, legal process, governmental request, court order, or where reasonably necessary to protect our legal rights, users, or the security of our services.
In many cases, Qaafiya processes customer and order information on behalf of merchants using our services.
The merchant remains responsible for ensuring that it has the appropriate rights, notices, permissions and legal basis to provide such information to Qaafiya.
Qaafiya processes such information primarily to provide the services requested by the merchant, including order fulfillment, shipping, delivery, returns, customer support and related operations.
We retain information only for as long as reasonably necessary for:
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
We take reasonable technical and organizational measures to protect information against:
However, no internet-based service can guarantee absolute security. Users should also take reasonable precautions to protect their account credentials and devices.
Qaafiya may use cookies and similar technologies to:
You may control cookies through your browser settings. Disabling certain cookies may affect some functionality.
We may send service-related communications such as:
Where permitted by applicable law, we may also send promotional communications.
You may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or contacting us.
Service and transactional communications may still be sent where necessary.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
To exercise applicable rights, contact us at:
admin@qaafiya.com
We may need to verify your identity before processing certain requests.
Qaafiya's services are intended for businesses and users who are legally capable of entering into applicable agreements.
We do not knowingly collect personal information from children for the purpose of providing our business services.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Qaafiya may use technology, hosting, analytics, communication, or other service providers that operate in different countries.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable privacy and data protection requirements.
Our website or platform may contain integrations or links to third-party services.
Those third parties operate under their own privacy policies and terms. Qaafiya is not responsible for the privacy practices of third-party services that we do not control.
We encourage users to review the privacy policies of third-party services before using them.
If you use the Qaafiya Shopify application, additional data processing may occur as necessary to provide Shopify-related functionality.
Qaafiya's use of Shopify merchant and store information is subject to applicable Shopify requirements and policies.
When the Shopify application is uninstalled, Qaafiya will handle merchant data in accordance with applicable Shopify requirements, contractual obligations, and applicable law.
We may update this Privacy Policy from time to time to reflect:
When we make material changes, we may provide appropriate notice through our website, platform, email, or other reasonable means.
The updated version will include a revised "Last Updated" date.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Qaafiya
Legal Entity: Qaafiya Private Limited
Address: Unit No. 1224, Tower B, Bhutani Alphathum Project, Sector 90, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201304.
Email: admin@qaafiya.com
Website: www.qaafiya.com